For Buyers

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1. How do I place a bid?

To place a bid, simply register for a free account on auctions.banggone.com, browse available items, and click “Bid Now” on any listing. You’ll be prompted to confirm your bid before it’s submitted.

 

2. Do I need to pay to register?

No, registration is completely free for all buyers.

 

3. How do I know if I’ve won an auction?

If you’re the highest bidder when the auction ends, you’ll receive an email notification with payment instructions and item collection details.

 

4. What types of items do you auction?

We auction a wide range of household goods — from furniture, art, appliances, and décor to tools, electronics, and more.

 

5. Can I view the items before bidding?

Yes! If you'd like to inspect an item in person, contact us to arrange a viewing appointment at our warehouse.

 

6. How do I pay for items I’ve won?

Payment is made on collection of your items following the closing of the auction.

 

7. How do I collect my purchased items?

Collection is made from our warehouse in Midrand at 53 Suni Avenue, Corporate Park South. Alternatively you may arrange for your own courier to collect from us. 

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For Sellers / Consignors

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8. How do I consign my items?

Contact us through our website or give us a call to schedule a drop-off or collection. We'll handle the rest, from cataloguing to listing and selling.

 

9. Is there a fee to consign items?

A fee is charged if we collect your items which is dependent on your location and quantity of items you consign. A 20% commission is charged on the final sale price of each item. There are no upfront costs, and we only earn when your item sells. The collection fee is also deducted from your sales.

 

10. What types of items do you accept?

We accept most household goods in clean, working condition — including furniture, kitchenware, appliances, décor, art, capital equipment, vehicles and more. If you're unsure, just ask!

 

11. How do I know my items are safe with you?

Your items are securely stored and professionally managed from start to finish. We treat every item with care and integrity. Please feel free to come view our premises and we would be happy to show you around.

 

12. When and how do I get paid?

You’ll receive payment via EFT within 30 business days after the auction ends and the buyer has completed payment and collection.

 

13. Can I set a minimum price for my items?

Yes, reserve prices can be discussed and set for higher-value items to ensure they don’t sell below an agreed minimum.

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For full details and terms and conditions on auction, please refer to our terms and conditions.