For Buyers

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1. How do I place a bid?

To place a bid, simply register for a free account, browse available items, and click “Bid Now” on any listing. You’ll be prompted to confirm your bid before it’s submitted.

 

2. Do I need to pay to register?

No, registration is completely free for all buyers.

 

3. How do I know if I’ve won an auction?

If you’re the highest bidder when the auction ends, you’ll receive an email notification with payment instructions and item collection details.

 

4. What types of items do you auction?

We auction a wide range of household goods — from furniture, appliances, and décor to tools, electronics, and more.

 

5. Can I view the items before bidding?

Yes! If you'd like to inspect an item in person, contact us to arrange a viewing appointment at our warehouse.

 

6. How do I pay for items I’ve won?

Payment is made securely online via credit/debit card, EFT, or other available methods listed during checkout.

 

7. How do I collect my purchased items?

After payment is confirmed, you’ll receive instructions on where and when to collect your items. Local pickup is available, and delivery can be arranged on request.

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For Sellers / Consignors

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8. How do I consign my items?

Contact us through our website or give us a call to schedule a drop-off or collection. We'll handle the rest, from cataloguing to listing and selling.

 

9. Is there a fee to consign items?

We charge a small commission on the final sale price of each item. There are no upfront costs, and we only earn when your item sells.

 

10. What types of items do you accept?

We accept most household goods in clean, working condition — including furniture, kitchenware, appliances, décor, and more. If you're unsure, just ask!

 

11. How do I know my items are safe with you?

Your items are securely stored and professionally managed from start to finish. We treat every item with care and integrity.

 

12. When and how do I get paid?

You’ll receive payment via EFT within [X] business days after the auction ends and the buyer has completed payment and collection.

 

13. Can I set a minimum price for my items?

Yes, reserve prices can be discussed and set for higher-value items to ensure they don’t sell below an agreed minimum.

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For full details and terms and conditions on auction, please refer to our terms and conditions.